I had jury duty today. (For those of you who don't live in the good ol' USA and therefore have no need to have knowledge of our judicial process--if anything that slow can be called a "process"--jury duty involves random selection from a list of registered voters and drivers. It is basically considered to be one of the banes of life: a pleasing combination of boring and inconvenient. Oh! But they pay you $10 a day, which makes it very worthwhile to miss a day of work, especially if you don't get paid time off.
(Which, believe me, if I didn't get paid for the day I took for jury duty, I would have been out of the state this week.)
But, I do, so alas, I did my civic duty and went.
It was...interesting.
They kicked things off by showing us a video about jury duty. It was all grand-sounding and called "Your Turn to Serve" and included personal testimonials from jurors, beginning with how inconvenienced they felt and ending with--literally--testaments along the lines of, "This was such a wonderful experience! I can't wait to do it again!" (Seriously, one woman said that.)
I laughed through the whole thing.
I felt really bad about that. Well, not really bad; I felt a miniscule amount of badness because some underpaid bureaucrat (like myself) is probably so freakin' proud of that thing. I was thinking, "Do people actually buy this?" Yes, well, I suppose they do. They've bought worse.
After that, we sat. I finished a Joyce Carol Oates collection of horror stories called The Collector of Hearts (highly recommended to those of you out there who like darkfic), started the Chronicles of Narnia (which I want finished before the movie comes out), and wrote my brainstorm list for Nelyo's first official staff meeting (which means Bobby and me sitting on the couch in our PJs and probably eating some evol snack with a hockey game in the background, chatting about the imminent candy biz.) After two hours went by, the head guy (don't know what his position is actually called) came in and told us that no jury trials were going to be held today, and so we would be excused.
(Likely, I would have been excused anyway. The one trial that might have been a jury trial was a criminal case. I work for a law enforcement agency devoted to locking up parole violators. Really, I don't have much of a "cop mentality"--I'm just a statistician after all--but they don't need to know that this is one matter on which I am fairly unbiased. They see "Warrant Unit" and goodbye....)
So for two-and-a-half hours of work, I made ten dollars (four dollars an hour, yay! less than the legal minimum!) and got to go home early and work on my NaNo story.
Which because I know everyone is waiting with bated breath, is up to *exactly* 34,500 words. You don't need to tell me that I'm a sick person. I know I am.
So, all high on life because I got out of jury duty and had a whole afternoon to write (at home for once), I heated up some Pizza Hut pizza left over from our evol Monday night dinner, settled at the comp with Nelyo the Unicorn at my side, and set out reading what I'd done last night, to fix my typos and get back in the mood.
Right as I was about to start writing, I heard a scratching at the door like Bobby was home. (I won't give him a key and he's a big guy--a hockey player--and it's hard for him to squeeze through the doggie door I built him when he has his briefcase, necessitating that he scratch to be let in like any good hound. Okay, I'm wholly kidding about that. <--this is what 34,500 words in nine days does to you) But it was far too early for that, and so I sat like any suitably scared female (*scoff*) wondering if someone was breaking into our apartment in the middle of the day, but the sound went away, so I thought nothing more of it.
Well, actually, I got up and peeped into the hallway but saw nothing because something was blocking the peephole. Like the aforementioned suitably scared female, I did the smart thing and opened the door to check things out. A large, armed man wearing a ski mask jumped out at me...just kidding. There was a paper stuck in our door knocker, blocking the peephole, which was why I couldn't see out. So I removed the paper, thinking, "Huh," and unfolded it and read it and discovered that we were being threatened with legal action because our rent was nine days late.
Which sent me into a paranoid flutter because Bobby and I do not pay things late. Least of all our rather pricey rent. But Bobby wrote the check for last month's rent, and I kept wondering, maybe he forgot to drop it off? For a good hour, I could do no writing because of--pardon the language--the fucking bastards and their threatening letter. I tried to lay down for a nap--no dice. Just kept thinking about the threatening letter.
(And my State-issued cellphone is busted, so I couldn't even call him to settle things. Gah!)
Poor Bobby, when he came home after four hours of sleep last night ('twas pickup hockey night), was pounced on by a 130ish-pound woman (half of that weight is hair), with evol!long natural claws and a panicked gleam in her eye--and, no, not "pounced on" in a good way. I think I said, "Hi, did you pay the rent on time?" Nice greeting.
Wide-eyed, he insisted, "Of course!" and verified it in his checkbook and reminded me that we were on our way to pasta night when we dropped it off, and we were running late because a certain pervy Elf-fancying wife *ahem* was finishing the newsletter for
silwritersguild, and then I remembered, "Of course!"
So we marched our cute selves to the leasing office and explained our predicament. We were told that we had a $50 late fee, but one look at the manic gleam in Bobby's eye, and that was quickly resolved.
But really.
Whatever happened to the decent assumption by businesses that the customer might actually be right? (Or at least shouldn't be outrightly threatened before a situation is fully understood.)
What would possess a leasing manager to send a threatening letter to the home of two people who have never paid their rent a day late in all the time they've been there? Not to even call to see what was wrong, to think maybe, just maybe, the mistake was theirs?
I work in an office with a lot of paperwork, and our community has literally thousands of units; I know how things get lost or put in the wrong piles, and I deal with at most 150 warrants a month. Yet, just the other day, I lost a stack of originals and found that they'd gotten mixed in with some stuff doomed for the shredder--luckily, I caught them in time.
Could that have been our rent check?
But no, their staff is impeccable and beyond reproach. No one loses checks here! They only have a couple thousand renters turning in checks each month! Where would one get a funny idea like that?
It was obviously our fault.
But I don't appreciate being spoken to like a delinquent or threatened for an error that is not mine, especially considering that they haven't had even a tiny quibble with us in all the time we've been here, when a thirty-second phone call or email or inquiring letter left in the doorknocker could have accomplished the same purpose...and made us feel like we're valued here beyond the check we write every month.
If we had been traveling--considering that we had until Friday, less than two days, to make our amends--we would have come home to an eviction notice, through no fault of our own.
Customer service dismays me. It is nonexistent in all but a few places. The conundrum is that the most egregious customer service belongs to the large chains--but it is nearly impossible to avoid them. Americans, raise your hand if you shop at WalMart or Target or Best Buy or Home Depot or any of the number of ginormous cheap chains popping up across the country?
*raises hand*
(Well, not WalMart, but that is an entirely different rant!)
And our apartment community is owned by one of them, more or less. The company even has a skyscraper in downtown Baltimore. Bobby and I laugh at this and say, "Well, I guess that's where our rent goes!" (When the eejits don't lose it, anyway.)
So why should they care if they piss us off? As soon as we leave here, there will be five other young couples standing in line to pay too much for a one-bedroom with new appliances and a washer and dryer, overlooking the woods. A drop leaks from the bucket--ten more plunk in.
Please, I beseech of you, my online and real life friends (who I trust enough to know my LJ name), please do not let me become that way.
Let me always value my customers and my employees. No matter how big my company gets, don't let me forget that I started in a one-bedroom apartment with a double boiler and a couple of candy molds, that I relied on loyal customers to make me successful.
(Hopefully, I will have this problem one day!)
I could write hours of highbrow rants about Big Corporate America and how it is destroying parts of American life, but for now, I am going to be totally frivolous and recall how not fun--often completely unpleasant--most shopping is these days. Or dealing with customer service at all. (We've yet to have a pleasant experience having things resolved with Comcast, our Internet and cable provider. They are slow giving us credits--and usually require several reminders to even do so--and when their stuff breaks, they never want to fix it.) If you are actually fortunate enough to find an employee to help you, most of the time, that person won't know how to answer your questions. And should you have a problem that requires the company to exert a teeny bit of effort on your behalf, watch how quickly they volunteer to do it. My husband and I have become proud of our ability to display a suitably threatening manner to strong-arm places into giving us proper service. This is sad, when you have to take boxing lessons to get a fucking refund at Best Buy.
I am not blaming the employees, by the way. I was one of them--for many years. I was considered "overpaid" at The Piece for my $10.50 an hour to manage the kitchen. I started there making minimum wage, $5.15 an hour. Kids think they have it good if they can make $7. For seven dollars, why should they care? For $10.50, as a manager and trainer, I shouldn't have cared. Lucky for The Piece, they hired an idealist and a pushover. Besides, most of the time, the companies don't train their staff properly anyway; they leave them open for failure. And they wonder why employee turnover is so high.
(My mom--who was in charge of the service side of training at The Piece while I handled production--and I once figured our turnover to be 4 out of 5 during training. Which meant that one person hired out of five would complete training. Beyond that--beyond those first super-stressful weeks--turnover was too staggering to even consider.)
Another interesting stat: Every person who has a bad experience at a place of business tells an average of nine people about it. Those who have good experiences rarely tell anyone.
Most complaints go unspoken to management. So take the number of complaints you have, multiply it by ten, and now you have a more realistic number. (And I think I'm being generous; the real stat, iirc, is something like two or three out of one hundred will tell management about a bad experience.)
But leak one droplet...gain ten more. And most people have no choice but to go back. So the cashier at Home Depot gave them the stink eye. Where else are they supposed to go? Family-owned hardware stores and nurseries are hard to find. Bad experience or not, they'll be back. In some communities, it's shop at WalMart or drive a half-hour (or more!) to another town...and with gas prices the way they are, who can afford that? Who wants to afford that? (Especially when the other town probably offers, at best, a Target or a K-Mart, slightly less evol but still far from perfect.)
Sometimes, I think, "What if Nelyo's becomes big? What if I have chains across the country? What if I become a household name?"
Part of me wonders: Do I want that? I look at the sacrifices; I look at the idea of millions of dollars in my hand. I'm not sure that I do.
(Which, believe me, if I didn't get paid for the day I took for jury duty, I would have been out of the state this week.)
But, I do, so alas, I did my civic duty and went.
It was...interesting.
They kicked things off by showing us a video about jury duty. It was all grand-sounding and called "Your Turn to Serve" and included personal testimonials from jurors, beginning with how inconvenienced they felt and ending with--literally--testaments along the lines of, "This was such a wonderful experience! I can't wait to do it again!" (Seriously, one woman said that.)
I laughed through the whole thing.
I felt really bad about that. Well, not really bad; I felt a miniscule amount of badness because some underpaid bureaucrat (like myself) is probably so freakin' proud of that thing. I was thinking, "Do people actually buy this?" Yes, well, I suppose they do. They've bought worse.
After that, we sat. I finished a Joyce Carol Oates collection of horror stories called The Collector of Hearts (highly recommended to those of you out there who like darkfic), started the Chronicles of Narnia (which I want finished before the movie comes out), and wrote my brainstorm list for Nelyo's first official staff meeting (which means Bobby and me sitting on the couch in our PJs and probably eating some evol snack with a hockey game in the background, chatting about the imminent candy biz.) After two hours went by, the head guy (don't know what his position is actually called) came in and told us that no jury trials were going to be held today, and so we would be excused.
(Likely, I would have been excused anyway. The one trial that might have been a jury trial was a criminal case. I work for a law enforcement agency devoted to locking up parole violators. Really, I don't have much of a "cop mentality"--I'm just a statistician after all--but they don't need to know that this is one matter on which I am fairly unbiased. They see "Warrant Unit" and goodbye....)
So for two-and-a-half hours of work, I made ten dollars (four dollars an hour, yay! less than the legal minimum!) and got to go home early and work on my NaNo story.
Which because I know everyone is waiting with bated breath, is up to *exactly* 34,500 words. You don't need to tell me that I'm a sick person. I know I am.
So, all high on life because I got out of jury duty and had a whole afternoon to write (at home for once), I heated up some Pizza Hut pizza left over from our evol Monday night dinner, settled at the comp with Nelyo the Unicorn at my side, and set out reading what I'd done last night, to fix my typos and get back in the mood.
Right as I was about to start writing, I heard a scratching at the door like Bobby was home. (I won't give him a key and he's a big guy--a hockey player--and it's hard for him to squeeze through the doggie door I built him when he has his briefcase, necessitating that he scratch to be let in like any good hound. Okay, I'm wholly kidding about that. <--this is what 34,500 words in nine days does to you) But it was far too early for that, and so I sat like any suitably scared female (*scoff*) wondering if someone was breaking into our apartment in the middle of the day, but the sound went away, so I thought nothing more of it.
Well, actually, I got up and peeped into the hallway but saw nothing because something was blocking the peephole. Like the aforementioned suitably scared female, I did the smart thing and opened the door to check things out. A large, armed man wearing a ski mask jumped out at me...just kidding. There was a paper stuck in our door knocker, blocking the peephole, which was why I couldn't see out. So I removed the paper, thinking, "Huh," and unfolded it and read it and discovered that we were being threatened with legal action because our rent was nine days late.
Which sent me into a paranoid flutter because Bobby and I do not pay things late. Least of all our rather pricey rent. But Bobby wrote the check for last month's rent, and I kept wondering, maybe he forgot to drop it off? For a good hour, I could do no writing because of--pardon the language--the fucking bastards and their threatening letter. I tried to lay down for a nap--no dice. Just kept thinking about the threatening letter.
(And my State-issued cellphone is busted, so I couldn't even call him to settle things. Gah!)
Poor Bobby, when he came home after four hours of sleep last night ('twas pickup hockey night), was pounced on by a 130ish-pound woman (half of that weight is hair), with evol!long natural claws and a panicked gleam in her eye--and, no, not "pounced on" in a good way. I think I said, "Hi, did you pay the rent on time?" Nice greeting.
Wide-eyed, he insisted, "Of course!" and verified it in his checkbook and reminded me that we were on our way to pasta night when we dropped it off, and we were running late because a certain pervy Elf-fancying wife *ahem* was finishing the newsletter for
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So we marched our cute selves to the leasing office and explained our predicament. We were told that we had a $50 late fee, but one look at the manic gleam in Bobby's eye, and that was quickly resolved.
But really.
Whatever happened to the decent assumption by businesses that the customer might actually be right? (Or at least shouldn't be outrightly threatened before a situation is fully understood.)
What would possess a leasing manager to send a threatening letter to the home of two people who have never paid their rent a day late in all the time they've been there? Not to even call to see what was wrong, to think maybe, just maybe, the mistake was theirs?
I work in an office with a lot of paperwork, and our community has literally thousands of units; I know how things get lost or put in the wrong piles, and I deal with at most 150 warrants a month. Yet, just the other day, I lost a stack of originals and found that they'd gotten mixed in with some stuff doomed for the shredder--luckily, I caught them in time.
Could that have been our rent check?
But no, their staff is impeccable and beyond reproach. No one loses checks here! They only have a couple thousand renters turning in checks each month! Where would one get a funny idea like that?
It was obviously our fault.
But I don't appreciate being spoken to like a delinquent or threatened for an error that is not mine, especially considering that they haven't had even a tiny quibble with us in all the time we've been here, when a thirty-second phone call or email or inquiring letter left in the doorknocker could have accomplished the same purpose...and made us feel like we're valued here beyond the check we write every month.
If we had been traveling--considering that we had until Friday, less than two days, to make our amends--we would have come home to an eviction notice, through no fault of our own.
Customer service dismays me. It is nonexistent in all but a few places. The conundrum is that the most egregious customer service belongs to the large chains--but it is nearly impossible to avoid them. Americans, raise your hand if you shop at WalMart or Target or Best Buy or Home Depot or any of the number of ginormous cheap chains popping up across the country?
*raises hand*
(Well, not WalMart, but that is an entirely different rant!)
And our apartment community is owned by one of them, more or less. The company even has a skyscraper in downtown Baltimore. Bobby and I laugh at this and say, "Well, I guess that's where our rent goes!" (When the eejits don't lose it, anyway.)
So why should they care if they piss us off? As soon as we leave here, there will be five other young couples standing in line to pay too much for a one-bedroom with new appliances and a washer and dryer, overlooking the woods. A drop leaks from the bucket--ten more plunk in.
Please, I beseech of you, my online and real life friends (who I trust enough to know my LJ name), please do not let me become that way.
Let me always value my customers and my employees. No matter how big my company gets, don't let me forget that I started in a one-bedroom apartment with a double boiler and a couple of candy molds, that I relied on loyal customers to make me successful.
(Hopefully, I will have this problem one day!)
I could write hours of highbrow rants about Big Corporate America and how it is destroying parts of American life, but for now, I am going to be totally frivolous and recall how not fun--often completely unpleasant--most shopping is these days. Or dealing with customer service at all. (We've yet to have a pleasant experience having things resolved with Comcast, our Internet and cable provider. They are slow giving us credits--and usually require several reminders to even do so--and when their stuff breaks, they never want to fix it.) If you are actually fortunate enough to find an employee to help you, most of the time, that person won't know how to answer your questions. And should you have a problem that requires the company to exert a teeny bit of effort on your behalf, watch how quickly they volunteer to do it. My husband and I have become proud of our ability to display a suitably threatening manner to strong-arm places into giving us proper service. This is sad, when you have to take boxing lessons to get a fucking refund at Best Buy.
I am not blaming the employees, by the way. I was one of them--for many years. I was considered "overpaid" at The Piece for my $10.50 an hour to manage the kitchen. I started there making minimum wage, $5.15 an hour. Kids think they have it good if they can make $7. For seven dollars, why should they care? For $10.50, as a manager and trainer, I shouldn't have cared. Lucky for The Piece, they hired an idealist and a pushover. Besides, most of the time, the companies don't train their staff properly anyway; they leave them open for failure. And they wonder why employee turnover is so high.
(My mom--who was in charge of the service side of training at The Piece while I handled production--and I once figured our turnover to be 4 out of 5 during training. Which meant that one person hired out of five would complete training. Beyond that--beyond those first super-stressful weeks--turnover was too staggering to even consider.)
Another interesting stat: Every person who has a bad experience at a place of business tells an average of nine people about it. Those who have good experiences rarely tell anyone.
Most complaints go unspoken to management. So take the number of complaints you have, multiply it by ten, and now you have a more realistic number. (And I think I'm being generous; the real stat, iirc, is something like two or three out of one hundred will tell management about a bad experience.)
But leak one droplet...gain ten more. And most people have no choice but to go back. So the cashier at Home Depot gave them the stink eye. Where else are they supposed to go? Family-owned hardware stores and nurseries are hard to find. Bad experience or not, they'll be back. In some communities, it's shop at WalMart or drive a half-hour (or more!) to another town...and with gas prices the way they are, who can afford that? Who wants to afford that? (Especially when the other town probably offers, at best, a Target or a K-Mart, slightly less evol but still far from perfect.)
Sometimes, I think, "What if Nelyo's becomes big? What if I have chains across the country? What if I become a household name?"
Part of me wonders: Do I want that? I look at the sacrifices; I look at the idea of millions of dollars in my hand. I'm not sure that I do.
Tags:
(no subject)
Date: 2005-11-10 05:00 am (UTC)The second time, I was called two weeks before I was supposed to move from Chicago to Grad School Town. I called up the Cook County jury duty person and requested to be excused from jury duty on account of I'd be living in an entirely different state by the time they wanted me. Oh, said the jury duty person, well, just mail us a photocopy of your new lease for proof, and that's that.
Speaking of Grad School Town, one thing that I love about it is its abundance of small, privately owned businesses. If I want to shop at a major chain store and have the time to bus out to the edge of town, I can. But why do that when I can buy my food at a local farmer's market, a small corner organic fair trade co-op, or a non-chain conventional grocery store? I live in a building built by the owner/landlord, a sweet elderly gentleman who, along with his wife and adult son, drop by regularly to inspect the building and chat with the tenants about what they need in the way of maintenance. Everywhere you look in Grad School Town, there are independent shops and community activist groups, and the words "organic" and "fair trade" and "worker-owned" (the local taxicab company is a co-op!) are so common as to be completely unremarkable. I read rants like yours and it just makes me feel even luckier to be living here.
Frankly, it's the perfect place for a business like Nelyo's, but it wouldn't be fair to the rest of the country for us to hoard up all of America's liberals. I think that Nelyo's could have a real future as a small, independent shop that makes enough profit to be worthwhile, but not so much as to be obscene. You'd be using fair-trade chocolate, right? You could become one of those lovely bohemian little places that attract students and become festooned with posters advertising The Revolution. Which is rather appropriate, considering who the shop is named after.
I should shut up now. I sense that I'm making rather less sense than usual.
(no subject)
Date: 2005-11-10 07:03 pm (UTC)Lucky you! Actually, as far as Maryland towns go, I can't complain. Ellicott City is home to far more privately owned small businesses than most places in this state. Certainly more than my hometown a bit further north. This is especially true of restaurants; Bobby and I enjoy eating out (we call it a hobby, but I'm not sure it counts as such) and we love living in Howard County, where it is harder to find the Applebees or Olive Garden than it is to find something locally owned and unique. We "settle" for chain restaurants sometimes when we want something "cheap and quick," as we say, but when we want to enjoy ourselves, we go to one of the local places.
You'd be using fair-trade chocolate, right?
I haven't looked into wholesale chocolate yet. Currently, I use Merckens because Merckens is what's available at candy supply stores. But I'd love to, of course, yes!
You could become one of those lovely bohemian little places that attract students and become festooned with posters advertising The Revolution.
Lol! That's kind of what I'm hoping for, actually! I get literally sickened--and Bobby will vouch for this--by cutesy, pastel ice cream stores. And historic Ellicott City, where I would *love* to open my shop, is very welcoming to liberal, artistic-types. When we walk there, we always see anti-Bush bumperstickers everywhere, and I smugly nod and say, "My people." It's actually become a bit of a joke between us and our best friend. "Ellicott City: Dawn's people."
I should shut up now. I sense that I'm making rather less sense than usual.
You made perfect sense to me! (If that's any consolation.)
(no subject)
Date: 2005-11-10 11:08 pm (UTC)(no subject)
Date: 2005-11-11 02:54 am (UTC)Well, if you're in the DC/Baltimore area a couple of years from now....
(no subject)
Date: 2005-11-10 06:05 am (UTC)as for jury duty, i was called up and service was for 9 days. yay! two weeks of not going to work. the cool thing was that i would get paid as if i were at work once i turned in the check i got from jury duty. glady, sez i, cuz $90 wouldn't have seen me through two weeks. but there was at least one major drawback. jury duty was early morning (9am) and lasted until 5pm. i work second shift. I had to keep myself awake through both trials i got to serve on. and boy was that hard! i was almost (ALMOST!) chosen to be on a sequestered jury (that would've been so cool!) but only sat for one second in the seat before being challenged, which meant i wasn't lucky. local high profile case, likely to be covered by the media (which it was). i happen to work for the local CBS affiliate. apparently they figured i'd have a biased opinion because i'd have heard about the story already. nope! i was hoping they'd ask me if i did, because i'd tell them that i know nothing because i'm not paid to pay attention to the newscasts. which is true.
anyhow, i got to serve on a civil case and a attempted murder trial (i forgot what they called it). the second case was better because we got to go eat and not pay for it! and we went to really nice places too! :-) i would love jury duty again, if only for that reason. free food. LOL! ;-)
i've also run across some heinous customer service, but most times it's more friendly than rude. the rude tends to come from outside circumstances. i've been known to cast the 'hairy eyeball' at a few kids who thought they were hot snot and all that. but most times, i just let it slide. no big deal. chances are, the kid is only there for a summer job and will be gone again soon. meanwhile, i go when they're not there. :-)
and... i *heart* wal-mart. so much better than target (over-priced cheap stuff) and k-mart (they do cheap?).
(no subject)
Date: 2005-11-10 07:21 pm (UTC)I'm really trying not to compete. This is just how I write; it's what's most comfortable to me to ride the tide of a story, working at a feverish pace. I never realized how productive in terms of word count I was before NaNo. I had months during AMC's heyday when I wrote at least this much, maybe more.
now, finish by the weekend, and you can write an whole 'nuther NaNo novel just to pass the time... ;-)
Lol! This story is going to be *much* longer than 50K, so if I even finish it by November 30, I'll be surprised. I haven't even begun thinking about what the next project's going to be! (I'm not a person who can handle a dozen-plus WiPs...unlike *someone* I know! ;D)
i've also run across some heinous customer service, but most times it's more friendly than rude.
I would agree with this. Our biggest problems come with the company screws up and we expect them to fix it. For example, one time, my sister bought me a CD for Christmas from Best Buy. Now I got an easy dozen CDs that Christmas from various people, so I didn't start playing the one she gave me until mid-January. I opened it and--lo!--no CD!
So I took it back, wanting an exchange, and was fed some b***s*** line about it not being returned in 30 days and how I--the customer--would need to call the record company and ask them to send me a new one.
Ummm...no.
Most people behind the counters or registers of even ginormous chains are remarkably friendly considering the conditions under/pay for which they work. Especially if one actually deigns to smile at them or ask how they're doing or *gasp* thank them for their help.
and... i *heart* wal-mart. so much better than target (over-priced cheap stuff) and k-mart (they do cheap?).
See, you had to open that can of worms, didn'tya? ;)
My beef with WalMart has nothing to do with the quality of their merchandise or their prices. I do not shop there, so I do not know how their stuff compares to Target or K-Mart. If it was between buying clothes at WalMart and making my own, I'd make my own. They might be burlap sacks, but I will not give my money to WalMart.
My problem with them is that they have no ethics and they are criminals.
They hire illegal workers. They discriminate against women.
Plus, I do not shop at companies that blatantly push their moral agenda onto their customers unless I support said agenda. (For example, I will support environmentally aware companies because I am a strong environmentalist.)
But WalMart will not sell the morning after pill because the pro-life religious nut-jobs who run the company think it's abortion. (And it's not. It's nothing like abortion.) Meanwhile, there are towns where WalMart is the only pharmacy available, and a young girl raped by her boyfriend has no place to obtain EC.
They censor their music because the word "fuck" is really what causes all the problems and crime in America, not the guns that they sell at the counter next to the music department.
Plus, as a small business owner, I have a problem with companies that underpay their employees and rely on overseas sweatshop labor so that they can drive their small business competitors--who pay their employees a living wage with *gasp* benefits and utilize products made in the USA or at least not made by a thirteen-year-old kid making five cents a day--out of business. So that people have no choice to shop there.
Yes, other companies may do this as well, but I don't think it's anywhere near as obviously part of their agenda as it is at WalMart.
I would sooner give my money to a drug dealer in Baltimore City than to WalMart. I think the drug dealer is less a criminal and have better ethics.
And that's why I don't shop at WalMart.
*can of worms closed* ;)
(no subject)
Date: 2005-11-10 06:22 am (UTC)you have so much going on,hehe:p
(no subject)
Date: 2005-11-10 07:22 pm (UTC)And *I* have a lot going on? Like you don't! ;-P
(no subject)
Date: 2005-11-10 09:50 pm (UTC)Yeah, persue it more aggressively, I like to be prepared....and I'm excited, I can't wait to see you. Hopefully
(no subject)
Date: 2005-11-10 07:16 am (UTC)And don´t worry, I have black humour and tend to laugh at inappropirate times too.
Have you ever played a Satanist while sitting in one of the largest cathedrals in Europe? Didn´t think so... ;o)
(no subject)
Date: 2005-11-10 07:25 pm (UTC)I don't know. Since it didn't go to trial, we didn't get to find out.
In quiet Howard County, it was probably something dumb like cow-tipping! ;)
Have you ever played a Satanist while sitting in one of the largest cathedrals in Europe?
Lol! No, I can't say that I have! Although, whenever I have to set foot inside a church for someone else's wedding or something, I glance up at the rafters to see if my mere presence might be catching it on fire.
(no subject)
Date: 2005-11-10 11:11 pm (UTC)I have a friend who was Antiochian Orthodox Christian, and he suggested that we visit each other's places of worship one weekend. He came with me to shul on Friday night, and I went to church with him on Sunday morning. It was a gorgeous service, but the whole time, I felt like I had a giant blinking neon magen David hanging over my head, pointing me out.
(no subject)
Date: 2005-11-11 02:57 am (UTC)(Frankly, I find it all a bit scary.)
Re: The Rant
Date: 2005-11-10 01:44 pm (UTC)Re: The Rant
Date: 2005-11-10 07:29 pm (UTC)Me too! Already, even at my young age. ;) Which is why I'm getting ready to start a business instead of going to work for an aggressive corporation making 75K a year. I'd rather be comfortable with my own shop--and happy--than to be uber-rich and unhappy. I've never understood the rationale of people who work their entire lives away for money. Why? It's not like you even have time to spend it. Even if you grab a day at the beach, it'll be with a Blackberry by your side, checking your email every 15 seconds.
(Now, I've been known to check my email every 15 seconds but only when expecting something Elf-related! ;-P)
Congrats on doing great with NaNo!
Thanks! Like I told Isil, NaNo has been most valuable for me to learn that this is my natural writing style. Every month is NaNoWriMo for me. It's really been quite fun and not much different than usual.
(no subject)
Date: 2005-11-10 01:50 pm (UTC)(no subject)
Date: 2005-11-10 07:32 pm (UTC)I don't know that even if I was a millionaire author that I'd want to give up the idea of my store. Actually, it'd erase one of my chief worries, which is funding, so it would be a good move for my business too!
(no subject)
Date: 2005-11-10 09:39 pm (UTC)(no subject)
Date: 2005-11-11 02:51 am (UTC)(Believe it or not, outside of Tolkien and CS Lewis, I've never read fantasy before....)
(no subject)
Date: 2005-11-11 05:49 pm (UTC)Eee
Date: 2005-11-10 01:50 pm (UTC)Re: Eee
Date: 2005-11-10 07:34 pm (UTC)Oh, and Bobby wrote a "strongly worded letter to
the White Star lineHoward Crossing" about it, so we'll see what comes of that.Re: Eee
Date: 2005-11-11 04:49 pm (UTC)(no subject)
Date: 2005-11-10 04:10 pm (UTC)Oh, and I finally figured out a name for my arcade! I think Bobby will like this one. Details tonight.
(no subject)
Date: 2005-11-10 07:36 pm (UTC)It's certainly an example of what I'm talking about, though!
I'll have to tell you about how I almost got killed today when I get there.
GAH!! WTF?! :-O
Oh, and I finally figured out a name for my arcade!
It's not gonna be Kano's?? :(
(no subject)
Date: 2005-11-10 08:43 pm (UTC)Rule Number 2: In the event that the customer is wrong, refer to Rule Number 1.
Sheesh, you'd think people should know this by now!!
And my personal favorite ice cream shop was a little place by the beach with lots of windows and sand on the floor! :) Plus, if Nelyo's is a chain, I won't have as much reason to come to your little shop! ;)
(no subject)
Date: 2005-11-10 09:04 pm (UTC)Lol! I've had plenty of customers be wrong before. The trick is to not let them know it. ;)
Plus, if Nelyo's is a chain, I won't have as much reason to come to your little shop! ;)
Yay! This is true!
And can you imagine my little rule about speaking the names of the seven sons of Feanor in a training manual? "Now learn these names, and if a guest comes in and says them all, she is known as ViP."
Nah, I don't think that'd work. So I have to keep it small. ;)
(no subject)
Date: 2005-11-10 10:04 pm (UTC)Haha! To err is human, to forgive is canine. Man I am just full of these little quotes today!!! :P
And can you imagine my little rule about speaking the names of the seven sons of Feanor in a training manual?
Besides, I doubt they're in need of an ego boost! Eventually everyone would know the secret, and you'd have to start asking for more specific things about them in order to give out free ice cream!!
(no subject)
Date: 2005-11-11 02:53 am (UTC)Which would probably start a fangurl fight, and there'd be plastic Elf ears and long hair all over the floor....
(no subject)
Date: 2005-11-11 03:12 am (UTC)As long as it's long red hair spread out over the floor and...
So, uh, I hope ice cream works as a substitute for a cold shower!
(no subject)
Date: 2005-11-11 04:30 am (UTC)(Felak has spent waaaaay too many hours hanging out in walk-in freezers! Unfortunately, not for that reason.)
(no subject)
Date: 2005-11-11 04:33 am (UTC)Why do I get the feeling that you have ulterior motives in locking me in the freezer, aside from helping a friend?? ;D
By the way, I'm keeping your Turukano - biology test tomorrow. Hope he knows as much biology as economics!
(no subject)
Date: 2005-11-11 04:54 am (UTC)*whistles innocently* Why would you think that??
>:-] <--cute and innocent
And you may keep Turgon as long as you'd like. He tends to get in scholarly-type arguments with my Felak character, who is also a scholar but much smaller than a Noldo....
(Yes, I have a character named Felak. No, he's not a self-insert. ;D)
(no subject)
Date: 2005-11-11 05:04 am (UTC)HAHA! She did it again!! "Innocent"!! *Uproarious laughter - will try not to die*
And you may keep Turgon as long as you'd like. He tends to get in scholarly-type arguments with my Felak character, who is also a scholar but much smaller than a Noldo....
Well, I wouldn't want you to have any distractions with your NaNo and all...I'm sure I can find something for him to work on!!
Yes, I have a character named Felak. No, he's not a self-insert. ;D
Hehe. In truth, it would be pretty weird if you have a self-insert who was male...
I do not have a character named Tarion. That would be confusing, like talking to yourself or having schizophrenia or multiple personality disorder.
...Maybe I should stop listing such diseases...for my own sake...
(no subject)
Date: 2005-11-14 03:26 am (UTC)Eh, people change traits on their self-inserts all the time. Not really all that strange, but perhaps atypical for someone with a firmly female gender identity.
(no subject)
Date: 2005-11-14 03:30 am (UTC)(no subject)
Date: 2005-11-14 03:36 am (UTC)(no subject)
Date: 2005-11-14 03:37 am (UTC)Well, you never know with Dawn ;)(no subject)
Date: 2005-11-14 03:41 pm (UTC)Yes, Felak is a character in my original fantasy. Felak is also my nickname. Felak the character is a boy and Felak the writer is a girl. Neither is a self-insert of the other.
(no subject)
Date: 2005-11-14 05:14 pm (UTC)Oh, now I didn't say you were a guy. I just implied that it's possible that you wanted to be one! ;D
I personally think it would be an interesting learning experience to be a guy for a couple days...
(no subject)
Date: 2005-11-14 05:21 pm (UTC)I am evil and pondering how much easier that would make writing the male PoV during forge!smut....(no subject)
Date: 2005-11-14 05:26 pm (UTC)A very worthy cause indeed. ;)